Access
In 2 Weeks
10 USD/Hour
Risk Free
& Flexibility
Focus
"Working with JMK Sourcing has been transformative for Towards Change. Their expertise in talent sourcing enabled us to staff our client-facing teams swiftly, without compromising quality. We witnessed a noticeable lift in customer satisfaction—clients appreciated the responsiveness and empathy of our newly onboarded agents. Their support has not only elevated our service delivery but also generated loyalty: more clients are coming back because they trust the consistency and professionalism we now offer."
Henri Saab - Founder & CEO - Towards Change
"As a platform constantly evolving, Friday365 needed adaptable and multilingual support staff—and JMK Sourcing delivered. Their seamless integration into our workflow meant our customer queries were handled more efficiently than ever. The result? Happier users and a clear uptick in repeat engagement. Their personalized approach aligns perfectly with our brand’s commitment to exceptional customer experiences."
Motasem El-Bawab Co-Founder - Friday 365
"Partnering with JMK Sourcing was a game-changer for us at N3XT Sports. In our field—where agility and precision matter—JMK helped us reinforce our project teams with professionals who are not only highly skilled but also adapt quickly to our fast-paced, innovation-driven environment. Their support streamlined our delivery on digital transformation and project management initiatives, enabling us to respond more effectively to client needs."
Hisham Shehabi - COO - N3XT Sports
"Our collaboration with JMK Sourcing came at a pivotal moment for FleetRunnr. We aimed to scale support for our enterprise clients, and their speed and precision in delivering highly qualified agents allowed us to do just that. Since integrating their talent, customer feedback has improved markedly—our users frequently remark on the clarity and helpfulness of our support. This has translated into stronger retention and recurring business."
Fleetrunnr
"At Goodform, quality and customer experience are at the core of our identity—and JMK Sourcing understood this intuitively. They helped us reinforce our customer service team with empathetic, detail-oriented staff who respect our brand ethos. We’ve seen an increase in french returning customers, with many expressing appreciation for our improved responsiveness and warmth. JMK Sourcing has truly helped us put service back at the heart of retail and increased our NPS”
Sascha Hertli - CEO - Goodform
Multilingual CX agents for email, chat, or phone
Admin support, scheduling, reporting, email management
Lead qualification, CRM updates, inbound sales inquiries
Flexible remote teams tailored for fast-growing companies
Product listing, data cleanup, catalog management
Hiring companies, admin onboarding, payroll, performance management
Extensive experience in Hiring for Customer Service and leaving employers with a very big Smile
Elevate your customer service team with a partner who delivers results, builds trust, and prioritizes your customers as much as you do.
Experience the difference of working with a resourceful, innovative, and customer-centric team that’s committed to your success hassle free!
Bringing global perspective to every partnership.
Ensuring clarity, connection, and cultural relevance in every interaction.
JMK Sourcing provides dedicated, remote teams to handle essential business functions such as customer service, sales, data entry, back-office support, and HR. We act as a seamless extension of your company, helping you reduce costs and scale efficiently.
We focus on partnership over procurement. Our approach is tailored — we invest in understanding your brand voice and provide transparent reporting. We’re not just a vendor; we’re an extension of your team dedicated to your growth.
Absolutely. We take security seriously. Our measures include secure data centers, strict confidentiality agreements (NDAs) with all staff, role-based access controls, and compliance with international data protection standards such as GDPR.
We begin with a deep-dive onboarding process. Your dedicated account manager and team leads will immerse themselves in your brand guidelines, products, and customer persona to ensure they represent you authentically.
We pride ourselves on our agility. Depending on the complexity of the role, we can typically have a fully trained team operational within 2 to 4 weeks.
Yes, we encourage it. We involve you in the final candidate selection and welcome your participation in training sessions to ensure our team meets your specific standards.
To get the fastest answer for any question simply contact us and ask anything.
